Cookie Policy
Last updated: September 2026
This policy explains what cookies are, which ones we use, and how you can control them when you visit topbinzcleaning.co.uk.
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, understand how it is used, and keep it working smoothly.
Cookies we use
Essential cookies
These are required for the site to work and cannot be switched off. They include:
- Consent preference — remembers whether you accepted or declined analytics cookies, so we do not ask again on every visit.
- Booking session — keeps your place in the booking flow while you complete a booking.
Analytics cookies
These load only if you accept them in the cookie banner. They help us understand how the site is used so we can improve it:
- Google Analytics 4 — aggregated usage statistics.
- PostHog — aggregated usage and behaviour analytics.
Analytics cookies do not identify you personally. If you decline, these scripts do not load at all.
Third-party cookies
When you complete a booking or make a payment, our payment provider Stripe may set cookies on its hosted payment pages to process the payment securely. We do not control those cookies; they are governed by Stripe’s own cookie policy.
Managing cookies
You can accept or decline analytics cookies using the banner that appears when you first visit. You can also clear cookies or block them at any time through your browser settings. Blocking essential cookies may stop parts of the site, such as booking, from working correctly.
To withdraw analytics consent, clear your browser cookies for this site and reload the page; the banner will reappear and you can choose “Essential only”.
Contact
Questions about this cookie policy? Contact us at hello@topbinzcleaning.co.uk.